Coordinate projects for customer’s IT department; security remediation, reporting and various security projects. Work with counterparts from different cultures. Sit in face-to-face meetings with the customer on a daily basis. Facilitate Change Approval Board Meetings for the Test Environment which requires setting the Agenda and recording the Minutes of those meetings. A lot of coordination with owners of different machines to use for various other testing, chasing down machines to get them remediated and providing estimates for remediation projects.
Actual Career: Project Coordinator IT
Industry:
Computer Hardware Career Field:
Information Technology Company Position:
Coordinator Location:
TEXAS, Northern Region
Required Level of Education:
Bachelor Degree Actual Level of Education:
Unfinished Post-Graduate Education
Field of Study:
Business Name of Educational Institue:
Sam Houston State University (TX) Type of Educational Institute:
Public University Length of Time in Career:
9 months Annual Earnings, 1st Year:
60,000-70,000 Annual Earnings, Last Year:
60,000 – 70,000 Weekly Hours:
55-60 Ordinary Shift:
Day Required Travel Amount:
no traveling
Actual Comments from the holder of this Actual Career
How do you feel about this Actual Career?
This is a stressful position most of the time. There are many deadlines to meet and many days turn into nights and sometimes an unexpected weekend, but I love working with people from different cultures and I’m always learning new things.
Was your degree helpful in your career field?
Yes
In your opinion, what kind of education did you need to get this career?
You should have at least a bachelor’s degree in something. I believe a degree in computer science would be beneficial as it may provide a better understanding in technology, patching, remediation of hardware and networking. You definitely need great customer service and communication skills. Being able to multi-task and juggle multiple projects is helpful.
Experience, Skills, Specialized Training, Licenses, or Certifications:
BBA in General Business
Worked in retail and taught high school computer classes, which is where I came by my customer service skills. Toastmasters International has helped with communication skills, DTM = Distinguished Toastmaster.
MCP – MicroSoft Certified Professional
Worked for Cisco Service Desk where I helped write processes.
Traveled to different countries when Cisco went global to train service desk agents.
